These are some of the ideas and books that have influenced me most: Vannevar Bush’s ever-classic memex, Marvin Minsky’s Society of Mind, Tim Berners-Lee’s Giant Global Graph, Donella Meadow’s Systems Thinking, Kentaro Toyama’s Geek Heresy, Jonathan Haidt’s The Righteous Mind, Hermann Hesse’s Siddhartha, and Alan Watts in general. Hope more people can reflect on + benefit from these ideas. Have thoughts? Please share.
I’ve always been interested in the intersection of people, design, and technology. At Wellesley, I studied computer science, visual art, and philosophy. After working in San Francisco as a product manager then designer, I joined the inaugural class of Harvard’s Master in Design Engineering program to learn more about how design and technology can be applied to solve complex, societal problems. My coursework included human-computer interaction, network science, data visualization, AI & Society, government & policy, business strategy, and philosophy of technology.
I believe products are built from an understanding of:
Philosophy (what we should build + why)
Design (what people need/want)
Technology (how to build something)
Business/strategy (“how do we get from where we are to where we want to be?”)
To tackle the what and how, I’ve accrued hands-on experience in each phase of the product development lifecycle: business, research, design, engineering, and branding.
Product Management: Individual consulting (2017-present), Madison Reed (2014-2016)
Human-Computer Interaction Research: Harvard (2016-18), Wellesley (2013-4)
UX design: Individual consulting (2017-present), Lucidworks (2016), MIT Mobile Experience Lab (2011-12)
Design Management, Branding: EMW Bookstore (2017-18), Digitas (2013)
Software Development: MIT Media Lab (2011)
I was born near Boston but moved around a lot when I was young. I’m bilingual in English and Chinese, and love seeing common patterns among seemingly disparate languages & cultures. These are the places I’ve called home: Boston, San Francisco, Hong Kong, Beijing.
I’m particularly interested in working on search and content discovery products.
This began with asking what software technology is good & bad for, and how we can maximize the good while mitigating the bad—technology is not a substitute for human connection, but it does allow us to connect information and resources like never before. It can help people learn and self-actualize. To that end, I believe content discovery and learning are key pieces of the puzzle.
Of course, content discovery is usually embedded in a larger web of products and services, each with their own priorities. Research & theory need be validated by real-world applications. And most importantly, the work needs to be sustained by viable business models and efficient execution.
I believe that my systems thinking + design/engineering training can help the team fill in the cracks and do whatever it takes to deliver results. My top priority is learning and growing with an open-minded, ambitious, and fast-paced team.
I deeply appreciate people, nature, and art. I’m happiest when:
Reading: averaging 1-2 books per week since 2014.
Hiking & traveling: favorite recent trips include trekking to Everest Base Camp and going to a wedding in the beautiful mountains of Whistler. Some pictures here.
Drawing: specifically, observing and capturing people. Sometimes-active portraiture account here.
Learning: about history, sociology, economics, politics, art, design, technology, science, philosophy…everything ultimately to better understand the world, my place in it, and how I can best contribute. My greatest learning experiences have come not from books or classes, but from people :)
Want to work together? Collaborate on research projects or art? Start a book club? Shoot me a message!